_Back to _ II2100 Komunikasi Interpersonal dan Publik

Naufarrel Zhafif Abhista 13523149

Task: Listening

ACTIVITY 3.4: Willingness to Listen Measure

Instructions: The following twenty-four statements refer to listening. Please indicate the degree to which each statement applies to you by marking whether you:

1 = Strongly Disagree; 2 = Disagree; 3 = Neutral; 4 = Agree; 5 = Strongly Agree

  • [2] 1. I dislike listening to boring people.

  • [3] 2. Generally, I can listen to a boring person.

  • [3] 3. I am bored and tired while listening to a boring conversation.

  • [4] 4. I will listen when the content of a conversation is boring.

  • [2] 5. Listening to boring people about boring content makes me tired, sleepy, and bored.

  • [4] 6. I am willing to listen to boring people about boring content.

  • [4] 7. Generally, I am unwilling to listen when there is noise during a conversation.

  • [2] 8. Usually, I am willing to listen when there is noise during a conversation.

  • [4] 9. I am accepting and willing to listen to communicators who do not adapt to me.

  • [2] 10. I am unwilling to listen to communicators who do not do some adaptation to me.

  • [2] 11. Being preoccupied with other things makes me less willing to listen to the other person.

  • [4] 12. I am willing to listen to other people even if I have other things on my mind.

  • [2] 13. While being occupied with other things on my mind, I am unwilling to listen to people talk.

  • [5] 14. I have a willingness to listen to other people, even if other important things are on my mind.

  • [2] 15. Generally, I will not listen to a communicator who is disorganized.

  • [4] 16. Generally, I will try to listen to a communicator who is disorganized.

  • [3] 17. While listening to a non-immediate, non-responsive communicator, I feel relaxed with the person.

  • [3] 18. While listening to a non-immediate, non-responsive communicator, I feel distant and cold toward that person.

  • [3] 19. I can listen to a non-immediate, non-responsive communicator.

  • [3] 20. I am unwilling to listen to a non-immediate, non-responsive speaker.

  • [5] 21. I am willing to listen to a person with views different from mine.

  • [1] 22. I am unwilling to listen to a person with views different from mine.

  • [2] 23. I am willing to listen to a person who is not clear about what he or she wants to say.

  • [5] 24. I am unwilling to listen to a person who is not clear, not credible, and abstract.

SCORING:

Scores can range from 24 to 120. To compute the score on this instrument, complete the following steps:

Step 1: Add scores for items 2, 4, 6, 8, 9, 12, 14, 16, 17, 19, 21, and 23

Step 2: Add scores for items 1, 3, 5, 7, 10, 11, 13, 15, 18, 20, 22, and 24

Step 3: Total score = 72 - Total from Step 1 + Total from Step 2. Scores above 89 indicate a high willingness to listen. Scores below 59 indicate a low willingness to listen. Scores between 59 and 89 indicate a moderate willingness to listen.

Moderate willingness